Effective date: 01.06.2026
This Privacy Policy (hereinafter referred to as the "Policy") outlines how "Primus Med" LLC (hereinafter referred to as the "Company") collects, uses, stores, and transfers the personal data of users (hereinafter referred to as the "User") of the Primusmed.am website (hereinafter referred to as the "Website").
The Company ensures the protection of users' personal data in accordance with the Law of the Republic of Armenia "On Personal Data Protection" and other relevant legal acts.
1. LEGAL STATUS AND NATURE OF PRODUCTS
The Company operates as a pharmaceutical organization holding a wholesale license. Through the Website, it engages exclusively in the online retail sale of dietary supplements (biologically active supplements) to individuals. In accordance with the legislation of the Republic of Armenia, the sale of dietary supplements does not require a retail pharmaceutical (pharmacy) license and is regulated by food safety standards.
2. PERSONAL DATA COLLECTED
We collect only the data necessary to provide services to the consumer and to properly process orders:
When creating a user account and placing an order: First name, last name, email address, phone number, and preferred delivery address.
For professional accounts (doctors/specialists): In addition to the data mentioned above, we may request minimal information verifying professional activity (to undergo a manual verification process and gain access to scientific/research materials). Automatically collected data: Data regarding the user's device and IP address may be collected automatically when accessing the Website.
3. PURPOSES OF DATA COLLECTION AND PROCESSING
Personal data is processed for the following purposes:
Creation and management of a personal account on the Website.
Acceptance and processing of orders and coordination of payments (including via integrated payment systems).
Arranging the delivery of ordered products.
Providing access to the information/research section intended for professionals.
Improving Website performance and analyzing user preferences.
4. TRANSFER OF DATA TO THIRD PARTIES
The Company does not sell or provide personal data to third parties for marketing or other commercial purposes. Data may be transferred exclusively: To delivery services, for the purpose of delivering the order to the specified address (only the name, phone number, and address are transmitted).
To payment systems, to ensure the security of online payments (payment card details are processed directly by licensed payment partners and are not stored on the Company's servers).
In cases prescribed by law, upon the official request of competent state authorities of the Republic of Armenia.
5. MARKETING AND NOTIFICATIONS
The Company sends informational or promotional messages regarding Goods/Services only with the user's prior consent or at their request. The user has the right to opt out of such notifications at any time via the "Unsubscribe" link included in the message. 6. DATA STORAGE AND SECURITY
Appropriate technical and organizational security measures are implemented to protect personal data against unauthorized access, alteration, disclosure, or destruction. Data is retained for as long as necessary to fulfill the purposes outlined in this Policy or to comply with requirements established by the legislation of the Republic of Armenia.
7. MEDICAL DISCLAIMER
Scientific studies, articles, and information regarding KAHs (Cannabinoid-based products) posted on the Website are for informational and educational purposes only and should not be construed as medical advice, diagnosis, or treatment instructions. Users are advised to consult a qualified physician or healthcare professional before using any supplements.
8. YOUR RIGHTS
In accordance with the legislation of the Republic of Armenia, an individual has the right to:
Access their personal data and request its correction or update.
Request the cessation of data processing or the deletion of data (which may result in the closure of the personal account on the Website and the inability to use the services).
Withdraw consent given for data processing.
9. CHANGES TO THE PRIVACY POLICY
The Company reserves the right to update this Policy periodically. In the event of changes, the updated version will be published on the Website, indicating the effective date. Continued use of the website implies the user's agreement to the modified terms.
10. CONTACT INFORMATION
For questions or inquiries regarding this Policy or the processing of personal data, the individual may contact the Company at the following addresses:
Legal Name: "PRIMUS MED" LLC
Legal Address: Apt. 126, Bldg. 75, Nar-Dos St., Yerevan
E-mail: info@primusmed.am
Phone Number: +37444111107